Last week, our very own CEO, Rob Glass, was featured on the Dissecting Popular IT Nerds podcast! Michael More the host of the show dove into asking Rob all sorts of different questions about what we actually do as a Managed Service Provider in Knoxville, Tennessee. This is such a fun interview with Rob and his open and honest conversation with Michael, where they discussed everything from focusing on meeting client needs to learning how to keep up with the ebbs and flows of the IT world. Take a moment to listen to the podcast and get a sneak peek into Rob’s brain and what it’s like to run a small business.
3 Key Takeaways
- You have to remember the human piece of the IT puzzle.
- Every business has different needs. Find out what they are and tailor your approach.
- Work on building rapport and trust with clients. It will make things much easier.