Computer Systems Plus:

Empowering Leadership Through Knowledge

Welcome to the “Learn” portal of Computer Systems Plus, tailored specifically for the discerning leaders shaping the B2B landscape. Here, we don’t just share updates; we provide insights. Dive into in-depth articles, offering a deeper understanding of the latest in computer systems, strategic tech trends, and the innovations that are redefining business models. As the technology frontier expands, ensure your leadership vision is crystal clear and well-informed.

A photo-realistic image depicting proactive network monitoring symbolized by a large, vigilant digital eye overseeing a network infrastructure. The network layout includes servers, routers, and data pathways, all under the watchful presence of the eye. The design is simple and clean, with a color scheme of blue and gold, emphasizing advanced technology and the importance of continuous monitoring in network security.

Proactive Network Monitoring: Predicting and Preventing Network Issues

Dive into proactive network monitoring powered by predictive analytics. Discover how it anticipates and prevents network issues for uninterrupted business operations.

A photo-realistic image depicting network management as an architectural blueprint. The design showcases a detailed network layout with components like routers, servers, and switches, all interconnected with data pathways. The blueprint-style representation emphasizes strategic planning and governance in network management. The color scheme of blue and gold adds a sense of precision and value, highlighting the importance of a well-organized network infrastructure.

Network Monitoring vs. Network Management: Navigating the Distinctions

Clarify the distinctions between network monitoring and network management, their roles, and how they collaborate to maintain a reliable network infrastructure.

Image illustrates data being encrypted as it flows through a secure tunnel. The tunnel, rendered in a high-tech style, shows data entering in a readable format and gradually becoming encrypted into indecipherable symbols. The colors blue and gold dominate the scene, reflecting the secure and advanced nature of the encryption process. The overall design is minimalist, focusing on the concept of data security in a digital environment.

Ensuring Data Security in Infrastructure Management

Explore the critical aspects of data security in Infrastructure Management. Learn about best practices, compliance requirements, and tools to protect your business's valuable data.

A photo-realistic image depicting a hacker, represented as a shadowy figure, attempting to breach a network. The network is protected by multiple layers of security defenses, including firewalls, antivirus programs, and intrusion detection systems, each visualized as high-tech barriers or shields. The color scheme of blue and gold adds sophistication to the scene, highlighting the robust and complex network security measures in place.

Securing Your Network: Best Practices in Network Monitoring and Management

Elevate your network security with best practices and advanced tools. Safeguard your operations against evolving cyber threats

Image shows a high-tech RPA bot involved in network management tasks. The robot is interacting with virtual tools and digital systems, symbolizing its role in automating operational processes. The color palette features shades of blue and gold, highlighting the sophistication and value of automation. The overall design is minimalist, focusing on the functionality of the RPA bot in a professional setting.

The Role of Automation in Infrastructure Management

Explore the pivotal role of automation, powered by AI and machine learning, in optimizing Infrastructure Management. Discover the benefits and future prospects in this informative article.

All You Need to Know about Computer Systems Plus’ Managed IT Services and How They Can Help Your Business

The significance of reliable managed IT services cannot…

A photo-realistic depiction of a cloud infrastructure, showcasing a network of servers and cloud computing icons connected by flowing data streams. The seamless data flow between the servers is visualized as glowing lines in a virtual environment, symbolizing efficient information exchange. The design is simple, clean, and features a color scheme of blue and gold, highlighting the sophistication and innovation of the cloud infrastructure.

Demystifying Infrastructure Management: A Comprehensive Guide

Demystify Infrastructure Management and discover its significance, components, and benefits for business success. Explore best practices in this comprehensive guide.

Strategic IT Outsourcing: How Managed Services Boost Business Efficiency

Information Technology has changed how businesses conduct…

Conceptual image showing a modern corporate building, representing a business, encased in a glowing digital shield barrier. This barrier is composed of interconnected lines and nodes, emitting a vibrant blue light, symbolizing advanced digital protection. The backdrop features a cityscape at dusk, highlighting the continuous, 24/7 protection provided by a Managed Service Provider (MSP). The scene conveys the idea of a business being proactively safeguarded against cyber threats through effective digital defense strategies.

Enhancing Your Cybersecurity with Computer Systems Plus: The MSP Advantage

Uncover how Computer Systems Plus, as an MSP, can elevate your business's cybersecurity with a comprehensive, proactive approach. Secure your digital assets now.

Cybersecurity in the Age of AI: Transforming IT Solutions for Modern Businesses

As cyber threats become more sophisticated, so do security measures.…

Proven Tips for Effective IT Budgeting: Maximizing ROI for Your Business

As businesses strive to optimize their technological capabilities,…

Photo-realistic image of a Caucasian male cybersecurity expert in his 30s, working in a high-tech digital security control room. He focuses intently on a large, futuristic holographic display, which shows a cyber attack as a swarm of red, menacing digital elements attempting to infiltrate a network. The expert is pressing a prominent, glowing yellow button, symbolizing an immediate response to thwart the attack. The room is bathed in shades of blue, highlighting the advanced technology and the critical nature of the situation.

The Human Shield: Training Your Team Against Cyber Attacks with Computer Systems Plus

Learn how Computer Systems Plus empowers employees with essential skills to recognize and prevent cyber attacks, fortifying your business’s human firewall.

Staying Compliant: How Computer Systems Plus Navigates Cybersecurity Regulations

Navigate the complex world of cybersecurity regulations with Computer Systems Plus. Stay compliant and protect your business from legal and financial risks.

Driving Innovation: How IT Procurement Services Foster Technological Advancement

Organizations must stay at the forefront of technological innovation,…

A digital illustration of a shield incorporating digital elements, representing the protective role of Intrusion Prevention Systems (IPS) in cybersecurity. The shield features a modern, sleek design, adorned with circuit patterns, binary code, and abstract digital lines. This artistic metaphor highlights the IPS's capability to actively prevent cyber attacks and protect digital assets, blending traditional concepts of protection with futuristic digital technology. The image exudes a high-tech, cybernetic ambiance.

Understanding Intrusion Prevention Systems: Your Cybersecurity Guard

Unravel the workings of Intrusion Prevention Systems and their crucial role in safeguarding businesses from cyber threats. A must-read for leaders in technology.

Photo-realistic image depicting a digital shield symbolizing Intrusion Detection and Prevention Systems (IDS/IPS) protecting a network. The shield is a glowing, semi-transparent barrier that envelops a complex network of interconnected nodes and flowing data streams. Around this shield, various digital threats like viruses and malware are illustrated as aggressive entities, trying to penetrate the network but are effectively repelled by the shield. The digital shield emits a vibrant blue light against a dark, high-tech background, highlighting its robust cybersecurity capabilities and the advanced protection it offers to the network.

The Evolution of Cyber Threats and the Role of IDS/IPS

Explore the dynamic world of cyber threats and learn how IDS/IPS systems have adapted to protect businesses. Stay ahead in cybersecurity with Computer Systems Plus.

A digital illustration of a network with various cybersecurity elements, focusing on the role of Intrusion Detection Systems (IDS) in business protection. The network is visually represented by interconnected nodes, symbolizing different components of a business's digital infrastructure. The IDS is prominently featured, possibly as a central node or a shield, emphasizing its critical function in detecting and preventing cyber threats. The overall image conveys a sense of strong security and advanced technology, with a futuristic and digital style.

Next-Gen Intrusion Detection: Protecting Your Business in the Digital Age

Discover how next-gen intrusion detection systems fortify businesses against cyber threats. Learn proactive strategies and solutions from Computer Systems Plus.

10 Reasons to Embrace a Third-Party Backup Solution for Microsoft Office 365 by Redstor

Relying solely on native Microsoft Office 365 Backup might not be enough to ensure the comprehensive protection your critical data demands ...

SMALL Tech Businesses Can Make a BIG Impact on Earth Day

Every THIRD Thursday of the Month from 4:30PM-6:30PMWe invite you to connect with other like-minded individuals to our monthly Brew Connects. These events are our way to connect you with our partners and give you information about what …

Embracing Leadership: Empowering Business Success, No Matter Your Role

In the dynamic world of business, leadership is not confined to designated titles or positions. Rather, it is a mindset that empowers individuals at all …

Computer Systems Plus Ranked on Channel Futures 2023 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide

In today’s interconnected world, networking has become an essential skill for personal and professional growth. While the mere mention of networking might evoke mixed feelings for …

Redstor Presents: 9 Reasons You Need Third-Party Google Workspace Backup

Google Workspace (formerly G Suite) has revolutionized how businesses collaborate and operate in the digital era. Google has become the go-to solution …

Embracing the Joy of Networking: Building Connections

In today’s interconnected world, networking has become an essential skill for personal and professional growth. While the mere mention of networking might evoke mixed feelings for …

Embracing the Joy of Networking: Building Connections

In today’s interconnected world, networking has become an essential skill for personal and professional growth. While the mere mention of networking might evoke mixed feelings for …

Brew Connect

Tips for Better Security

In recent years, cybersecurity has become an increasingly important issue in the United States. With the rise of technology and the internet, the threat of cyber-attacks has grown exponentially, and it is now more important than ever to stay informed about current cybersecurity issues in our country. Computer Systems Plus wants to make sure you’re equipped no matter how big your business is.

SOPHOS 2023 Threat Report

Cybercrime truly never sleeps and our partner, Sophos does its best to protect us and our clients from attacks. Every year they come out with an entire report going over all the data that they found through the past year and what to look out for next and how to best protect yourself.

Fool’s Gold: Dissecting a Fake Gold Market Pig-Butchering Scam

Over the past 18 months, we’ve tracked an ever-expanding and evolving family of fraud rings using fake mobile applications and communications over popular messaging platforms to lure victims into investment schemes, using emotional appeals, curated images and media, and well-scripted manipulations alongside well-developed mobile app infrastructure to gain the confidence of victims and walk them slowly into giving up their personal savings.

Is Sophos MDR really #1?

More organizations trust Sophos for managed detection and response (MDR) than any other vendor, and we’re also the highest user-rated MDR solution.

Top 5 Reasons to Use SOPHOS MDR

This month we really want to focus on Sophos MDR! No matter what, cybersecurity threats will never stop, but we are going to do our best to detect and respond no matter what time it is.

So-Long, Farewell 2022

As the year comes to a close, we can look back on the past twelve months and say without a shadow of a doubt that we are so proud of the year we’ve had!

You’re a Mean one….Mr. Scammer

We are in full swing of the holidays! The hustle and bustle, the giving and receiving, the chilly air, ice skating in Market Square, holiday markets in the Old City and we can’t forget all the shopping that is done online!

Redstor Introduces Backup for QuickBooks

Redstor, the smart, cloud-first backup platform of choice for MSPs, today announced the availability of Backup for QuickBooks Online and QuickBooks Desktop, a service to protect and recover application data vital to small and medium-sized business (SMBs).

Rob on a Podcast?!

Last week, our very own CEO, Rob Glass, was featured on the Dissecting Popular IT Nerds podcast! Michael More the host of the show dove into asking Rob all sorts of different questions about what we actually do as a Managed Service Provider in Knoxville, Tennessee.

2022 Legal Trends Report

Over the past couple years there is no doubt that it has been a roller-coaster of ups and downs.

When Partnerships Flourish

Computer Systems Plus wouldn’t be who we are without our partners. Redstor being of the most recent has flown on to the scene and has flooded us with support and information for our team.

7 Reasons Why You Need A Separate Backup Strategy for Microsoft 365

How to Pick the Best Case Management Software for Your Law Firm

With every passing year, technology continues to redefine the legal profession. As a result, firms are looking for new tools, including free case management software solutions.

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Datto’s Nine Cybersecurity Tips Every Business Should Follow

At Computer Systems Plus we want every business big or small to be prepared for any cybersecurity attack. That’s why we partner with great companies like Datto, who believe there are no limits to what businesses can achieve with the right technology.

The State of Ransomware in 2022

This isn’t the first time we have talked about ransomware. In fact, we like to bring it up a lot because, regardless of the size of your business, anyone can get hit with this.

Protect the Data at All Cost!

Recently Computer Systems Plus joined forces with a new company, Redstor! They are a UK-based company with US-based services. You may be wondering why we are partnering with a company that is so far away? We believe that, regardless of distance, we want the best of the best for our clients.

And That’s the Way the Computer Cookie Crumbles

Over the past few weeks you may have noticed we’ve been talking a bit about cookies. Not the yummy gooey chocolate kind, but computer cookies.

Scale like You’ve Never Grown Before

You hear the word “scale” talked about a lot in the business world. And to be honest it doesn’t matter how big or small your business is, you can always scale. There is always room for it, but what does scaling look like practically?

Clio: Making Lawyer’s Jobs a Little Easier

We may be just a local IT company, but we have no doubt that being a lawyer is hard work. You have so much to remember, research, ask questions about, and so much more.

Nothing Changes if Nothing Changes

It’s funny, most of the time when we talk about change, our gut instinct is to reject such an awful thought. Who wants to change? Do we really need to change things? If it’s not broken, why bother fixing something?

Lawyers Heads Aren’t Up in the Cloud, but Their Law firm Should be

Computer Systems Plus is gearing up for the 2022 KBA Law Practice Today Expo. Basically, a bunch of attorneys, judges, legal administrators that live in East Tennessee are all coming to Knoxville to learn how to better utilize technology and management best practices in the modern law office.

Sophos is just what the Doctor Ordered

As our world continues to evolve into truly a digital reality, we can only begin to imagine the possibilities.

Eject and Destroy!

Technology is ever-changing, ever-evolving. A computer 10 years ago is considered “vintage” to some companies. From 2007 – 2022 there have been over thirty-three different iPhones!

One Password to Rule them All? Better think Again.

It’s Thursday afternoon and you’re browsing the internet. You stumble on a new website, maybe it’s a clothing store, maybe it’s a new social media website.

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2022 Cybersecurity Tips for Everyday

Happy New Year! It’s a new year and the same malicious actors haven’t left our sights. It’s always best to refresh easy tips and advice to improve our experience.

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What Type of Player Do You Wanna Be in 2022?

January is in full swing; we are halfway done with the first month in 2022. So, the ultimate question is, “How are those resolutions coming?”

Here are 6 Gadgets that you Might have Missed in 2021

Especially in our world of technology where every week Apple is coming out with a new phone, and kids these days can figure out how to solve their laptop issue by googling the answer.

10 Tech Gifts that You’ll Want to Put on your Christmas List!

We’ve searched the world wide web and let us tell you that there are so many gadgets out there! Here are just ten that we would want on our Christmas list and we think that you or someone special in your life may want as well!

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Legal Trends Report 2021

Every day we are changing and adapting the way we do things for Knoxville’s IT small business community to make it better. Increasing productivity, growth in sales, impacting more people and trying to make a difference with the resources we have.

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Is it Actually Better to Work from Home?

We can all confidently say that the Coronavirus Pandemic has changed a lot of the ways we do things. In some ways, for the better, even for good ‘ole Knoxville’s small businesses.

When It Comes to Screens…

In the interview, Sonia Livingstone speaks to the research used in the book, The Art of Screen Time. What does this have to do with Small Business IT? Not anything really, but if you’re like me with kids, you live a breath this stuff daily at work and at home.

Blood Drive Event 2021

On Friday, August, 27th, we hosted a Blood Drive Event. CEO Rob Glass grilled hot dogs, and cheeseburgers for all of our donors. Our Data Security Partners from SOPHOS attended and handed out cool free socks.

IT: Jack of all Trades Vs. Niche

I came across an infographic in my LinkedIn feed a while back, the busyness of logos caught my eye. For several reasons it caused me to pause but mostly because working in the small business IT world, I am always looking to arm myself with good solutions, it comes expected of me.

Cybersecurity for Small Businesses

Growing up in East Tennessee, on roads that were once cow paths, I learned that there were lots of ways to get to the same place. Sometimes, no way to get there at all.

The 10 Stages of a Business Email Compromise Attack

We at Computer Systems Plus believe it is imperative to educate our clients on the importance of identifying emails that are actual phish, versus ones that are not.

IT Spring Cleaning

Have you ever spent the weekend cleaning out a closet? It is a project that you had no desire to do once you got started, but when finished you did not know what to do with all the free space you suddenly acquired.

Our Top 5 Memories of 2020

We were blessed to invite friends, family, and colleagues from over the years to celebrate with us and send Dave off into the world of retirement.

IT Support for Knoxville Chamber

Imagine yourself sitting down with our Founder, Dave Glass, over a cup of hot black coffee. Cut the small talk, he’d want the meat and potatoes. Most of all, he’d want you to leave feeling like a friend.

Our Knoxville Non-Profit Christmas Donation!

Last Christmas we started a new tradition to support Knoxville non-profits with a helpful donation.

Do I need an IT company?

It’s the question every small business owner will ask themselves when they have begun to get in over their head with IT responsibilities, resulting in lots of google searches.

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Our recent review from Dover Signature

Computer Systems Plus is proud to operate in the Knoxville, Tennessee area! Our team has been based here since our inception in 1983, and we’re committed to providing creative solutions to businesses large and small that are both strategic and innovative. As technology experts, we are leaders in providing managed IT services to B2B clients.

What is good internet, anyways?

One question we get a lot here at Computer Systems Plus is “what is good internet” or “do I have enough internet” or simply the statement, “I hate our slow internet”.

Why do you need an IT Provider?

Computer Systems Plus is an IT company that began 36 years ago as a little computer shop on Sevier Ave. Now, it is a full-service managed IT provider who caters to over 100 businesses in the Knoxville and surrounding areas…still on Sevier Ave.

Barbara Corcoran scammed for almost $400k

You’ve probably been called by a blocked number or been sent a sketchy email from someone in another country who can’t write out a full sentence.

New Questions for a New World – From the desk of Rob Glass, our CEO

This morning, like most parents, I was given the opportunity to listen in on a conversation between my 8 and 9-year-old, 18 months apart they sometimes click so well, like they are on the same level. They banter on like you are not even there, which is great and comical.

When COVID happened – Rob Glass, CEO

This morning I sat, 6 plus feet, from the other two individuals that keep our day to day operations running, as we planned out responses to clients, government mandates and what we would do if the sun ever came out, one topic came up that from that meeting that really has kept me thinking today….

Have a question or need assistance?

Feel free to reach out to us using the contact form below, and we’ll be happy to help!

Feel like talking instead? Give us a call

(865) 573-5303

Computer Systems Plus:

Empowering Leadership Through Knowledge

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Knoxville IT Support Client Review - Knoxville Head Start

Knoxville IT Support Client Review - Knoxville Head Start

Knoxville IT Support Client Review - Knoxville Head Start